Hey fashion lover! We’ve put together this sparkling FAQ to answer all your burning questions about shopping with Modaexis. Whether you’re curious about our metallic jackets or need help with returns, we’ve got you covered!
✨ About Modaexis
Who is Modaexis for?
Our trend-conscious shoppers love bold statement pieces like sequin dresses and metallic jackets at affordable prices. If you’re a fashionista who wants runway-inspired looks without the designer price tag, you’ll fit right in!
What’s Modaexis’s style?
Think fast fashion with flair! We specialize in eye-catching pieces with details like holographic sequins, open-back designs, and head-turning limited editions. Our collections are perfect for making an entrance!
🛍️ Product Questions
How often do you get new items?
New arrivals drop every Thursday! For our fastest-selling items (like the Diamond Sky Dress), we recommend ordering quickly as these pieces sell out faster than you can say “sold out!”
What sizes do you offer?
Our trendy pieces come in standard sizes from XS to XL. Check each product’s size chart for specific measurements – we want you to look fabulous and feel comfortable!
💳 Payment & Account
What payment methods do you accept?
We accept: Visa, MasterCard, JCB, and PayPal. Your payment security is our top priority!
How do I reset my password?
Click “Forgot Password” on the login page and we’ll email you instructions faster than our standard shipping delivers!
🚚 Shipping & Delivery
How long does shipping take?
- Standard Shipping ($12.95): 10-15 days via DHL/FedEx (perfect for urgent fashion emergencies!)
- Free Shipping (orders $50+): 15-25 days via EMS (great when stocking up on multiple trendy pieces)
Do you ship worldwide?
Yes! We ship globally from our Oklahoma City HQ, except for parts of Asia and some remote regions (but we’re working on expanding our fashion empire!).
🔄 Returns & Exchanges
What’s your return policy?
Not completely in love? No problem! You can return items within 15 days of delivery. Just email our Oklahoma-based team at [email protected] – we respond faster than you can blink!
Who pays for return shipping?
Customers are responsible for return shipping costs. Pro tip: Keep that original packaging – returns must be in new, unworn condition with tags attached.
❓ Need More Help?
Still have questions? Our friendly team is ready to help you shop smarter and stay glamorous! Email us at [email protected] or reach out through our contact form.
Remember to check our New Arrivals every Thursday to be the first to rock the latest trends!